Request a quote online or call 813.749.7168

Coastal Reliability Solutions, LLC Terms of Sale & Warranty

  1. This document is fully incorporated in the Credit Agreement (the “Agreement”) signed by Customer, and is a binding contract between Coastal Reliability Solutions, LLC (“CRS”) and the Customer executing the Credit Agreement which shall apply to all purchases by the above referenced Customer or its agents after the date of the Agreement. This document is also fully incorporated into any quote or invoice it is sent with or attached to. CRS expressly conditions its acceptance of any offer or purchase order from Customer on Customer’s acceptance of only these Terms of Sale & Warranty expressly provided herein, and Customer agrees that any additional or different terms and conditions that maybe attempted or purported to be imposed by the Customer on CRS shall not apply to any transaction between CRS and the Customer. Customer agrees and acknowledges that CRS is unwilling to conduct business at all with Customer except for Customer’s agreement to only these Terms of Sale & Warranty contained herein and nothing else unless such additional or different terms are agreed to in a subsequent writing by CRS.
  2. Quoted prices do not include any taxes and are valid for thirty (30) days from the date of CRS proposal unless otherwise noted on the proposal. If the proposal is not unconditionally accepted, in writing, within that timeframe, CRS may modify pricing.
  3. Customer’s payment terms are net 30 days from invoice date unless CRS states other payment terms in writing signed by CRS. The Customer shall pay a finance charge of 18% per annum, or the highest rate permitted by law, whichever is lower, on all delinquent accounts. If it becomes necessary for us to employ an attorney or to bring suit to recover any amount, the Purchaser agrees to pay all of our court costs, legal expenses, and reasonable attorney's fees in connection therewith. These remedies are not in lieu of any other remedies so provided by applicable law. The Customer agrees that any credit extended by CRS is for business purposes only, and not for personal, family, or household purposes.
  4. Shipping and shop drawing production schedules are estimates based on current market conditions; they are subject to revision. We will not be liable or responsible for any delays caused by late shipment to us, or by any other matters beyond our control (Force Majeure) either in whole or in part. The Customer hereby releases CRS for all damages for delays caused, whether in whole or in part, by third parties. Customer agrees that if a third party caused or contributed to any delay, Customer releases CRS completely for any damages caused by that delay, including any liquidated damages. CRS shall only be liable for liquidated damages if CRS agrees to such in writing.
  5. If requested, shop drawings will be provided for submittal, review and approval to ensure that you, our customer, can be sure that CRS has the correct perception of what you require. Any order where shop drawings are provided is contingent upon the approval of those shop drawings that, when approved, shall become the only specifications for the materials, goods, and/or services you wish to purchase. CRS cannot and does not warrant, guarantee or represent that materials/goods/services are suitable for any particular purpose nor does CRS warrant, guarantee or represent that the materials/goods/services will be or have been approved for use by any other party. The customer is not authorized to rely on any warranty or representation by CRS not contained in this document or otherwise provided in writing, and any reliance on anything else shall be deemed unreasonable by the Customer.
  6. Purchaser must inspect all materials/goods for damage or shortage at the time of delivery. Claims for non-conforming materials/goods, whether for damage, shortage or otherwise, must be given in writing at the time of delivery to the carrier, and we must be notified in writing of any such claim within five (5) days of the date of delivery. If Customer does not provide written notice of any issue with the materials/goods delivered within five (5) days after the date of delivery, then Customer shall be conclusively deemed to have accepted the materials/goods, and waives any right to complain regarding the quality of the materials/goods and any defects or non-conformance, whether patent or latent. Once the materials and/or goods are accepted, the Customer waives any right to revoke acceptance, whether in whole or in part. These waivers will be enforceable despite any contrary course of performance or course of dealing between the parties hereto. After the five (5) day period mentioned above, materials/goods may not be returned to CRS without its written consent and will be subject to a restocking charge plus any freight costs involved.
  7. For Specially Manufactured Goods: If Customer orders any goods that must be specially manufactured under specific specifications from the Customer, then the Customer shall not have the ability to cancel any order for such specially manufactured goods once production starts on the goods. Once procurement or production starts on said goods, Customer shall be fully liable for the purchase price of said goods, unless CRS agrees otherwise in writing. Customer agrees that any cancellation of production or manufacturing of the specially manufactured goods may result in a cancellation fee to CRS, which shall be borne solely by Customer. However, the express warranties below shall still apply to the goods if completed goods are delivered to and accepted by Customer.
  8. With respect to materials/goods manufactured by CRS, including Pump Skids, Custom Base-Plates and Custom Coupling Guard, Strainers, and Pump Baskets, we warrant said materials/goods only if the Customer is the original purchaser, and only against defects in workmanship and material, subject to the limitations described below. The warranty period shall be the lesser of one year from startup or eighteen (18) months from date of shipment. It is the original purchaser's responsibility to ensure that the equipment is properly lubricated and are free from rust and operating properly prior to start-up. This warranty does not apply to damage resulting from accident, alteration, misuse or abuse. We warrant to the original purchaser that any part which proves to be defective in material or workmanship will be repaired or replaced at no charge with a new or remanufactured part, F.O.B. Oldsmar, Florida. The Customer shall assume all responsibility and expense for removal, reinstallation, and freight to and from Oldsmar, Florida. Any item designated as manufactured by others shall be covered only by the express warranty of the manufacturer thereof, if any. Parts of products, or accessories, manufactured by third parties are warranted only to the extent of the original manufacturer's express warranty, if any. In order for this express warranty to be valid and enforceable, Customer shall give CRS a written notice within the warranty period above and shall give CRS a reasonable opportunity to inspect the materials/goods alleged to be defective, as well as the installation and use thereof. If written notice is not received by CRS within the warranty period, any warranty is deemed waived.
  9. Service, Repair and Maintenance Work: From time to time, CRS may perform service, repair and maintenance work for the Customer on materials/goods purchased by the Customer and/or provide training to Customer concerning said materials/goods. For all repair and maintenance work performed by CRS at CRS facility, CRS warrants said repair and maintenance work against defects in material and workmanship only for the ninety (90) days from the date of completion of said repair and maintenance work. For service, repair and maintenance in the field and for training to customers, CRS warrants only that said service, repair and maintenance and field training shall be free from defects in materials and workmanship for ninety (90) days following the date of completion of said services. In order for this express warranty to be valid and enforceable, Customer shall give CRS a written notice within the warranty period above and shall give CRS a reasonable opportunity to inspect the materials/goods repaired as well as the installation and use thereof. If written notice is not received by CRS within the warranty period, the warranty shall be waived by Customer.
  10. EXCLUSION OF ALL OTHER WARRANTIES: THE EXPRESS WARRANTIES CONTAINED HEREIN ARE IN LIEU OF ALL OTHER WARRANTIES, INCLUDING ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. ALL OTHER IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTIBILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED AND EXCLUDED FROM THIS TRANSACTION AND SHALL NOT APPLY TO ANY MATERIALS OR GOODS PRODUCED OR MANUFACTURED BY CRS, OR ANY PARTS INCORPORATED INTO ANY CRS PRODUCT. THE MATERIALS/GOODS SOLD BY CRS TO THE CUSTOMER ARE SOLD AND DELIVERED “AS IS” AND “WITH ALL FAULTS.”
  11. UNDER NO CIRCUMSTANCES SHALL CRS BE LIABLE TO THE CUSTOMER FOR INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE AND HOWEVER OCCASIONED, WHETHER ALLEGED AS A RESULT OF BREACH OF WARRANTY OR CONTRACT BY CRS, AS A RESULT OF THE NEGLIGENCE OF CRS, OR OTHERWISE. CRS AND THE CUSTOMER AGREE THAT THE SOLE AND EXCLUSIVE REMEDY AGAINST CRS REGARDING GOODS AND/OR MATERIALS PROVIDED BY OR DELIVERED BY CRS SHALL BE FOR THE REPAIR OR REPLACEMENT OF ANY DEFECTIVE PART PURSUANT TO THE EXPRESS WARRANTY PROVISIONS HEREIN.
  12. This Agreement constitutes the entire agreement between the Customer and CRS. This Agreement takes precedence and shall be controlling over any conflicting provision in all other writings, whether agreed upon by the Customer and/or CRS, or otherwise, including any purchase order from Customer. Furthermore, Customer agrees that any indemnification or hold harmless provision in any document provided to CRS by the Customer is not accepted by CRS unless CRS consents in writing to said provision(s). THE CUSTOMER AGREES THAT ANY REPRESENTATION, PROMISE, CONDITION, INDUCEMENT OR WARRANTY, EXPRESS OR IMPLIED, NOT INCLUDED IN WRITING IN THIS AGREEMENT SHALL NOT BE BINDING ON CRS, AND ANY RELIANCE BY THE CUSTOMER ON ANYTHING OTHER THAN THE WRITING CONTAINED HEREIN IS UNREASONABLE.
  13. If any provision of this Agreement is held to be illegal, invalid, or otherwise unenforceable under present or future laws, such provision shall be fully severable, the same as if such invalid or unenforceable provision had never comprised part of this Agreement. The remaining provisions of this Agreement shall remain in full force and effect and shall not be affected by the illegal, invalid or unenforceable provision or by its severance from this Agreement.
  14. The fact that CRS may have initially drafted or structured this Agreement shall not be considered in construing any particular provision herein either in favor of or against CRS or the Customer.
  15. As to each person signing and/or accepting this Agreement on behalf of a corporation or other entity, each such person represents and warrants that he or she is competent and authorized to enter into this Agreement.
  16. This Agreement shall be construed and enforced in accordance with the laws of the State of Florida only, regardless of any principles of conflicts of laws. Exclusive venue and jurisdiction for any claims, causes of action or disputes between the Customer and CRS shall be vested in the appropriate state court in Pinellas County, Florida.
  17. THE CUSTOMER AND CRS HEREBY WAIVE THEIR RIGHT TO A TRIAL BY JURY ON ANY DISPUTE ARISING BETWEEN THEM.